Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Full name, email address, phone number, and shipping address when placing an order
• Payment information (processed securely via third-party payment processors — we never store card data)
• Account login credentials if you create an account
• Communications you send us via email or contact forms

We also collect certain information automatically when you visit our website, such as your IP address, browser type, pages viewed, and referring URLs via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, and send order confirmations and tracking updates
• Provide customer service and respond to your inquiries
• Send promotional communications (only with your explicit consent)
• Improve our website, products, and user experience
• Detect and prevent fraudulent transactions and protect the security of our platform
• Comply with applicable legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information to third parties. We may share your data only with:

• Shipping carriers — to deliver your orders
• Payment processors — to handle transactions securely
• Service providers — who assist us in operating our website and business
• Legal and regulatory authorities — when required by law or court order

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. For full details, please review our Cookie Policy.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and meet our legal obligations. Order records are typically retained for 5 years for accounting and tax purposes. You may request deletion of your data at any time, subject to applicable legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (“right to be forgotten”)
• Restriction: Request that we limit the processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal data for marketing purposes
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@top-marketshop.com.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Sensitive payment data is handled by PCI-compliant payment processors. However, no method of internet transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on this page with a revised date. We encourage you to review this page periodically.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy, please contact us:

• Company: SBC Performance LLC
• Address: 30 N Gould St, Sheridan, WY 82801-6317, United States
• Email: info@top-marketshop.com
• Website: top-marketshop.com